IT security in transition: SMEs need to keep an eye on these threats in 2024
27. September 2024Password manager and MFA – your indispensable IT security tools
4. October 2024In many companies, the IT infrastructure has been running unchanged for years – it was set up once and just keeps the business running.
This is a typical scenario that we as an IT service provider have seen with numerous customers, including Mr. Muster’s company.
The IT infrastructure of the sample company has not been fundamentally renewed since its last installation.
Day-to-day work was running and operations could be maintained until defects suddenly occurred.
In such cases, this led to a complete shutdown, as the entire workforce was dependent on the IT infrastructure.
Emergency solutions had to be found, often improvised and not in line with current IT standards.
This may have helped in the acute situation, but in the long term it repeatedly caused downtime and uncertainty.
This so-called “break-and-fix model”, in which measures are only taken once a fault has already occurred, is widespread in many small and medium-sized companies.
The idea behind it is to save costs – after all, preventive maintenance or infrastructure renewal costs money.
However, this approach is short-sighted and often leads to far higher costs due to downtime and the need for quick but expensive repairs.
The consequences of outdated IT infrastructures
In cases like that of Mr. Muster and his company, bottlenecks could arise not only due to sudden defects, but also due to delivery problems with hardware or a lack of personnel resources.
The result: operations came to a standstill and the workforce was unable to work productively for hours or even days.
In addition, there were often further delays, as repairs often required spare parts or specific expertise that was not immediately available.
This leads to several problems:
- Productivity losses due to downtime
- Higher costs due to emergency repairs
- Frustration among staff and potentially also among customers
Why a managed services approach is the solution
Instead of waiting for failures to occur, we at Leftclick AG take a proactive approach: Managed IT Services.
We continuously monitor our customers’ entire IT infrastructure to identify potential problems before they lead to an outage.
This allows us to:
- Intervene early and take preventive measures
- Update hardware and software before they fail
- Minimize production downtime and keep the workforce fit for work at all times
Thanks to our comprehensive monitoring system, we are able to track the status of the IT infrastructure in real time.
This allows us to detect creeping problems and offer targeted solutions before an emergency occurs.
Companies that rely on managed services benefit from a stable and reliable IT infrastructure that supports their business processes instead of hindering them.
Find out more about our managed services on our website:
👉 Managed services from Leftclick
Our IT services for a stable infrastructure
With our approach to proactive IT maintenance, we offer various services that are specifically designed to renew old infrastructures or replace them with modern solutions.
These include:
- IT surveillance and monitoring: To identify problems at an early stage
Find out more: IT monitoring - Patch management: Automated updates and security solutions
Read more here: Patch management - Cloud servers: Modern solutions to reduce dependence on local hardware
Discover our cloud server solutions - Service Level Agreements (SLA): Individual maintenance contracts to guarantee smooth operation
More information here: SLA at Leftclick
Conclusion: Future-proof with managed services
Legacy IT infrastructures are a risk that can be easily avoided with the right IT partner.
By investing in proactive monitoring and maintenance of your systems, you can ensure that your workforce remains productive and your IT infrastructure remains a reliable partner in the future.
If you too want to say goodbye to outdated IT structures and invest in a secure, modern infrastructure that protects you from unnecessary downtime, then get in touch with us.
📞 Contact us: Contact form