What is it about?
Support packages are an innovative solution that enables companies to organize their IT support flexibly and cost-effectively. By purchasing technical support credits in advance, customers gain access to different levels of support tailored to their individual needs. These packages offer an excellent opportunity to efficiently handle both simple requests and complex technical challenges without losing sight of the costs. Customers benefit from a transparent and predictable cost structure that eliminates unexpected expenses while ensuring high-quality support from IT experts.
In addition, support packages enable seamless adaptation to changing requirements, which promotes a long-term and flexible partnership between customers and IT service providers. Close collaboration with subject matter experts ensures that problems are not only solved quickly, but also with a deep understanding of the specific IT environment and business objectives. This creates a basis for sustainable success and allows companies to concentrate on their core business while relying on reliable IT support. Support packages therefore represent a valuable investment in the future security and efficiency of the IT infrastructure.
Flexibility
Use support when and how you need it, without being tied to rigid plans.
Cost efficiency
Save money with discounted prepayment and avoid surprises with support costs.
Customizable
Choose the level of support that best suits your current needs.
“With our support packages, we keep your back free so that you can concentrate on the essentials.”
What makes it different?
Different support levels
From basic support to premium support plans, suitable for every requirement.
Discounted credit
Save by paying in advance and take advantage of our full range of services at reduced prices.
Complete transparency
Keep track of your used and remaining credit at all times.
Fast availability
Short response times guarantee that your request will be processed immediately.
Flexible application options
Whether technical support, consulting or project work, your credit covers everything.
Simple administration
You can request your credit and the use of the services at any time by telephone or e-mail.
Individual advice
Benefit from personal advice to find the optimum support package for your needs.
Extension and extension
Your package can be extended or renewed at any time to suit your needs.
What we do
Our support packages not only give you preferential access to technical expertise, but also the certainty that your IT issues will be resolved efficiently and cost-effectively. Choose the package that meets your needs and enjoy the benefits of a personal contact who knows and understands you.
- Personal contact persons
- Prioritized support
- Flexible support times
- Customized solutions
- Technical advice
- Project support
- Security checks
- Software updates