What is it about?
Our on-site visit service offers personal support and technical maintenance directly at your company. We visit you at regular intervals to record the current status of your company, to record changes that we cannot see from a distance and to check that your licenses are up to date. If new licenses are required or superfluous licenses are identified, we will sort them in consultation with you. Our technicians also check all hardware devices for defects that cannot be detected remotely. The ability to connect our service to Floorwalk allows our technicians to speak directly to each employee to identify problems and offer immediate solutions. This offer strengthens the bond with your company and ensures that you are not forgotten.
Personal support
Direct contact and individual advice on site.
Technical maintenance
Inspection and maintenance of all hardware devices.
License management
Updating and optimizing your license portfolio.
“We keep in touch with you and your company, update the status of your IT and ensure a seamless technology experience.”
What makes it different?
Regular visits
Personal visits at desired intervals to review the company's situation.
License verification
Checking that all licenses used are up-to-date and relevant, including the procurement of new licenses and the elimination of superfluous licenses.
Hardware inspection
Detailed check of all hardware devices for potential defects that cannot be detected remotely.
Floorwalk integration
Direct dialog with employees on site to identify problems and solve them immediately.
Update report
Preparation of a comprehensive report on the current status of the IT infrastructure and recommendations for improvements.
Personal advice
Individual advice on technical and license-specific questions during the visit.
Technical support
Immediate resolution of technical problems identified during the visit.
Bond strengthening
Strengthening the relationship between your company and our service through regular, personal contact.
What we do
Our on-site service not only offers you personal support and a technical review of your IT landscape, but also in-depth license management to make optimum use of your resources. By interacting directly with your employees and solving problems immediately, we keep your IT infrastructure up to date and strengthen the bond with your company at the same time.
- Regular on-site visits
- Checking and updating licenses
- Hardware maintenance and repair
- Direct problem solving through Floorwalk
- Creation of update reports
- Personal and technical advice
- Immediate technical support
- Strengthening the customer relationship