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Support Packages

Tailored support packages for your business

Every company has different IT requirements – that is why we do not offer one-size-fits-all solutions, but customized support packages. Together we analyze your internal resources, critical systems, and service requirements and develop a support model that perfectly fits you. Whether full care with comprehensive managed service or selective support as a complement to your internal IT team – we find the right balance. Packages can combine included hours, various SLA levels, proactive services like monitoring and maintenance, and reactive support. Regular reviews ensure the package grows with your company. Transparent billing and clear service specifications ensure full cost control without surprises.

Our Services

  • Individual package composition
  • Flexible SLA agreements
  • Adaptation to your internal resources
  • Various support levels (First, Second, Third)
  • Included hours or pay-per-use
  • Proactive and reactive services
  • Regular reviews and adjustments
  • Transparent billing

Benefits of Support Packages

Tailored

Each package is individually tailored to your requirements, resources, and budget.

Predictable Costs

Fixed package prices or included hours ensure predictable IT costs.

Flexibility

Packages can be adjusted at any time when your requirements change.

Ready to get started?

Book an appointment now and let us achieve your IT goals together.

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