Windows help
OneDrive not syncing | Windows help
Files stuck with red x or sync hangs.
Files stuck with red x or sync hangs. This guide walks you through common fixes step by step. If it does not work or you prefer professional help, Leftclick AG in the Basel region is here for you.
Step by step
- 1
Sign in
Sign OneDrive in with correct work account.
- 2
Restart sync
Quit and restart OneDrive from tray.
- 3
Storage
Check OneDrive and local storage space.
- 4
Path length
Very long file names can block sync.
When DIY is not enough
If these steps do not help, you are unsure, or several devices in your business are affected, Leftclick AG can take over troubleshooting. We work via remote support or on-site in the Basel region and find the root cause without guesswork.
FAQ
- Is the initial consultation free?
- We briefly clarify the issue by phone and honestly tell you whether a DIY fix is enough or professional help makes sense.
- Do you support business PCs too?
- Yes. We support SMEs in Basel-Stadt and Basel-Land with managed IT, support and security from a single team.