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Leftclick AG | Binningerstrasse 95 | CH-4123 Allschwil | T +41 61 483 14 14 | | www.leftclick.ch

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Windows help

PC hangs during Windows boot | Windows help

The spinner runs forever or the logo freezes. A driver or update often blocks boot.

The spinner runs forever or the logo freezes. A driver or update often blocks boot. This guide walks you through common fixes step by step. If it does not work or you prefer professional help, Leftclick AG in the Basel region is here for you.

Step by step

  1. 1

    Patience with updates

    After major updates the first boot can take 30 to 60 minutes. Keep the PC plugged in.

  2. 2

    Safe Mode

    Boot Safe Mode and uninstall recent updates or drivers.

  3. 3

    Check disk

    Clicking sounds or very slow boot can indicate disk failure.

  4. 4

    Event log after reboot

    After a successful boot check Event Viewer under Windows Logs, System.

When DIY is not enough

If these steps do not help, you are unsure, or several devices in your business are affected, Leftclick AG can take over troubleshooting. We work via remote support or on-site in the Basel region and find the root cause without guesswork.

FAQ

Is the initial consultation free?
We briefly clarify the issue by phone and honestly tell you whether a DIY fix is enough or professional help makes sense.
Do you support business PCs too?
Yes. We support SMEs in Basel-Stadt and Basel-Land with managed IT, support and security from a single team.