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Leftclick AG | Binningerstrasse 95 | CH-4123 Allschwil | T +41 61 483 14 14 | | www.leftclick.ch

© 2026 Leftclick AG. The trademark and the name Leftclick are registered trademarks of Leftclick AG. All rights reserved.

View IT support
Windows help

Start Safe Mode | Windows help

Safe Mode loads Windows with minimal drivers. Ideal for removing problematic software.

Safe Mode loads Windows with minimal drivers. Ideal for removing problematic software. This guide walks you through common fixes step by step. If it does not work or you prefer professional help, Leftclick AG in the Basel region is here for you.

Step by step

  1. 1

    Via Settings

    Hold Shift, click Start, Restart. Choose Troubleshoot, Advanced options, Startup Settings.

  2. 2

    Interrupt three times

    Power off twice during the Windows logo and the third time recovery opens.

  3. 3

    Safe Mode with networking

    Choose option 5 for networking if you need updates or remote help.

  4. 4

    Narrow down the issue

    If Windows is stable in Safe Mode, the issue is usually drivers or startup programs.

When DIY is not enough

If these steps do not help, you are unsure, or several devices in your business are affected, Leftclick AG can take over troubleshooting. We work via remote support or on-site in the Basel region and find the root cause without guesswork.

FAQ

Is the initial consultation free?
We briefly clarify the issue by phone and honestly tell you whether a DIY fix is enough or professional help makes sense.
Do you support business PCs too?
Yes. We support SMEs in Basel-Stadt and Basel-Land with managed IT, support and security from a single team.