Windows help
Webcam not working | Windows help
Camera shows black in Teams or Zoom.
Camera shows black in Teams or Zoom. This guide walks you through common fixes step by step. If it does not work or you prefer professional help, Leftclick AG in the Basel region is here for you.
Step by step
- 1
Privacy
Settings Privacy allow camera for apps.
- 2
Close other app
Only one app may use camera at once.
- 3
Driver
Update camera in Device Manager.
- 4
Physical cover
Check camera shutter or cover.
When DIY is not enough
If these steps do not help, you are unsure, or several devices in your business are affected, Leftclick AG can take over troubleshooting. We work via remote support or on-site in the Basel region and find the root cause without guesswork.
FAQ
- Is the initial consultation free?
- We briefly clarify the issue by phone and honestly tell you whether a DIY fix is enough or professional help makes sense.
- Do you support business PCs too?
- Yes. We support SMEs in Basel-Stadt and Basel-Land with managed IT, support and security from a single team.