Windows help
Windows loading screen stuck | Windows help
When the animated dots stop moving, a targeted restart into recovery often helps.
When the animated dots stop moving, a targeted restart into recovery often helps. This guide walks you through common fixes step by step. If it does not work or you prefer professional help, Leftclick AG in the Basel region is here for you.
Step by step
- 1
Hard reset
Hold power 10 seconds. Restart and see if progress continues.
- 2
Remove peripherals
Disconnect all USB except keyboard and mouse.
- 3
Boot recovery
Use a Windows USB or the three-interrupt method.
- 4
Undo updates
In recovery you can uninstall updates if a patch blocks boot.
When DIY is not enough
If these steps do not help, you are unsure, or several devices in your business are affected, Leftclick AG can take over troubleshooting. We work via remote support or on-site in the Basel region and find the root cause without guesswork.
FAQ
- Is the initial consultation free?
- We briefly clarify the issue by phone and honestly tell you whether a DIY fix is enough or professional help makes sense.
- Do you support business PCs too?
- Yes. We support SMEs in Basel-Stadt and Basel-Land with managed IT, support and security from a single team.