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On-Site Support

Quick help directly at your company

Our technicians are on-site within a short time – ideal for network issues, hardware failures, or when physical intervention is required. We resolve problems directly at the workplace, assess the environment (LAN/Wi‑Fi, switches, cabling, peripherals), and minimize downtime for your team. On-site support is especially effective for installations, rollouts, device replacements, printer and meeting-room setups, and issues that only appear in the real infrastructure context. We work with structured ticketing, clear prioritization, and thorough documentation so fixes remain sustainable. For businesses in Basel and the surrounding area, this is the fastest option when remote support isn’t enough.

Our Services

  • Fast response time – usually within 2 hours
  • Direct problem solving at the workplace
  • On-site network diagnosis and repair
  • Hardware installation and repair
  • Cable installation and infrastructure setup
  • Training your employees on-site
  • Documentation of all work performed
  • Follow-up and aftercare

Benefits of On-Site Support

Quick Problem Resolution

Direct on-site intervention saves time and minimizes downtime of your systems.

Personal Service

Our technicians know your environment and can solve problems in context.

Complex Hardware Issues

For physical interventions, cable installation, or complex hardware installations, we are on-site.

Ready to get started?

Book an appointment now and let us achieve your IT goals together.

Book Appointment