Our technicians are on-site within a short time – ideal for network issues, hardware failures, or when physical intervention is required. We resolve problems directly at the workplace, assess the environment (LAN/Wi‑Fi, switches, cabling, peripherals), and minimize downtime for your team. On-site support is especially effective for installations, rollouts, device replacements, printer and meeting-room setups, and issues that only appear in the real infrastructure context. We work with structured ticketing, clear prioritization, and thorough documentation so fixes remain sustainable. For businesses in Basel and the surrounding area, this is the fastest option when remote support isn’t enough.
Direct on-site intervention saves time and minimizes downtime of your systems.
Our technicians know your environment and can solve problems in context.
For physical interventions, cable installation, or complex hardware installations, we are on-site.
Book an appointment now and let us achieve your IT goals together.
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